How do I recover all my data in the event of a computer crash?

Once your computer has been repaired or replaced and you have installed and setup all previously installed software (including performing a system restore as supplied by your computer manufacturer if needed):

 

(Note: You can also view the My Memory Center Reinstallation Guide ).

 

Tip for Microsoft Outlook: Before recovering all you data, be sure that Microsoft Outlook is installed, your Outlook Profile is created using the same Profile Name as before, and your e-mail accounts are setup.

 

  1. Click Here to login to access Web Access.

  2. Enter your Username and Password.

  3. Click the SETTINGS button.

  4. Click the Download Software tab.

  5. Click the Download button to start the installation of the software onto your computer.

  6. Once the software has been setup, click the RECOVER button.

  7. Click the Recover All tab.

  8. Click the Recover All button.

  9. This will then start the recovery process of your files by downloading your files and place them back onto your hard drive, back to their original file directory location.  If you no longer have access to a specific drive (for example, you no longer have a D: drive on your new computer) then My Memory Center™ will place those files inside a desktop folder named My Memory Center Online Recovery.