How do I resolve Billing Issues?

If a billing issue arises, please provide us with the following information so we can quickly research and resolve the issue:

• Account (email used for signup)

• Date of Disputed Charge

• Please also include any documentation (cancellation confirmation email, etc) relevant to the issue

• Please Do Not Send Us Your Credit Card Information via email

• Email these details to customercare@mymemorycenter.sparebackup.com